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Code of Conduct Adhere to the specific Codes of Conduct

Before recommending a product, the General Code requires the representative to obtain appropriate information about the client. What is this step commonly called?

RE5 practice question with a worked answer. This is one of hundreds of FSCA RE5 questions in the RegulatoryExams question bank.

  1. a) Conducting a needs analysis (gathering the client’s relevant financial information and objectives).Correct
  2. b) Conducting a credit check on the representative.
  3. c) Performing an actuarial valuation of the entire insurer.
  4. d) Auditing the product supplier’s financial statements.

Why this is the answer

The Code requires the representative to take reasonable steps to obtain appropriate and available information about the client's needs, objectives and circumstances — a needs analysis — so any recommendation can be shown to be suitable.

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