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FAIS Ombud Dealing with complaints submitted to the Ombud for FSPs

A FAIS Ombud determination has the same effect as which of the following once it is registered with the appropriate court?

RE5 practice question with a worked answer. This is one of hundreds of FSCA RE5 questions in the RegulatoryExams question bank.

  1. a) A civil judgment of that court, which may be enforced accordingly.Correct
  2. b) A non-binding recommendation that the FSP may accept or decline.
  3. c) A criminal conviction that automatically results in imprisonment.
  4. d) An internal note that has no effect outside the Ombud’s office.

Why this is the answer

Once registered, an Ombud determination has the status of a civil court judgment and can be enforced like one. It is neither a mere recommendation, nor a criminal conviction, nor a purely internal note.

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