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Record Keeping Comply with regulated record keeping requirements
The record of advice provided to a client must include a statement that the client has been advised of their **right to complain**. This is a requirement related to both the Code of Conduct and:
RE5 practice question with a worked answer. This is one of hundreds of FSCA RE5 questions in the RegulatoryExams question bank.
- a) FIC Act compliance.
- b) Financial Soundness.
- c) Record Keeping.Correct
- d) CPD.
Why this is the answer
The General Code of Conduct (Sec 3(4)) specifies what must be included in the 'Record of Advice'. This record serves as proof of compliance, and must include evidence that mandatory disclosures (like the FSP's complaints procedure and the client's right to complain) were provided.
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