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TCF Consumer Protection Product Suitability
Under the Treating Customers Fairly framework, which outcome is most directly concerned with ensuring that advice given to a client is suitable?
RE5 practice question with a worked answer. This is one of hundreds of FSCA RE5 questions in the RegulatoryExams question bank.
- a) Outcome 4 — customers receive advice that is suitable and takes account of their circumstances.Correct
- b) Outcome 1 — fair treatment is central to the firm’s culture.
- c) Outcome 2 — products are designed to meet the needs of identified customer groups.
- d) Outcome 6 — customers face no unreasonable post-sale barriers.
Why this is the answer
TCF Outcome 4 deals specifically with suitable advice, mirroring the General Code's suitability duty. Outcome 1 is culture, Outcome 2 is product design, and Outcome 6 concerns post-sale barriers to claims, switches and complaints.
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